Privacy Policy

1. Information We Collect
Depending on how you interact with Dual Vision Consulting, we may collect the following categories of information:
A. Personal Information
We may collect information that identifies or can reasonably be associated with you, including:
Full name
Email address
Telephone number
Mailing or business address
Company or organization name
Job title or professional information
Information provided through contact forms
Information provided during consultations
Account or login information, if applicable
Billing and payment-related information
Other information you voluntarily provide to us
You should only provide information that is necessary for us to provide the requested services.
B. Business and Consulting Information
When you engage Dual Vision Consulting, you may provide information concerning your business, organization, project, goals, operations, strategies, or other professional matters.
We treat non-public client information as confidential in accordance with our Terms & Conditions and applicable agreements.
C. Payment Information
If you purchase services from us, payments may be processed through third-party payment processors.
Depending on the payment method, we may receive limited payment-related information such as:
Payment status
Transaction amount
Transaction date
Billing information
Limited payment method information
We generally do not directly store complete credit card or debit card numbers on our own systems when payment processing is handled by a third-party payment provider.

2. Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
IP address
Browser type
Device type
Operating system
General geographic location
Pages visited
Time and date of visits
Referring website
Website interactions
Technical information about your device
This information may be used to help us maintain website functionality, improve security, understand website usage, and improve our services.

3. Cookies and Similar Technologies
Our website may use cookies and similar technologies.
Cookies are small data files stored on your device that can help websites remember preferences and understand how visitors use a website.
We may use cookies to:
Operate and secure our website;
Remember preferences;
Understand website traffic;
Analyze website performance;
Improve user experience; and
Support marketing or advertising activities, where applicable.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

4. How We Use Your Information
Dual Vision Consulting may use collected information to:
Provide consulting and advisory services;
Respond to inquiries;
Schedule consultations and meetings;
Communicate with clients and prospective clients;
Prepare proposals, contracts, invoices, and other business documents;
Process payments;
Deliver requested products or services;
Manage client relationships;
Improve our website and services;
Maintain business records;
Prevent fraud, misuse, and unauthorized activity;
Protect the security of our systems;
Comply with legal and regulatory obligations; and
Send business-related communications or marketing materials when permitted by law.
We will not use your personal information for purposes materially different from those described in this Privacy Policy without appropriate notice or consent where required.

5. How We Share Information
Dual Vision Consulting does not sell your personal information as part of our ordinary business operations. We may share information in limited circumstances, including with: Service Providers
We may use trusted third-party providers that help us operate our business, such as:
Website hosting providers; Payment processors; Scheduling platforms;Email and communication providers;
Cloud storage providers; Accounting providers; Customer relationship management platforms;
Technology and cybersecurity providers; and Professional advisors.
These providers may have access to information only as reasonably necessary to perform services on our behalf.
Legal Requirements
We may disclose information when we believe disclosure is necessary to: Comply with applicable law;
Respond to a lawful request or legal process; Protect our rights or property; Investigate suspected fraud or unlawful activity; Protect the safety of individuals; or Enforce our agreements.
Business Transfers
If Dual Vision Consulting is involved in a merger, acquisition, restructuring, sale of assets, financing, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

6. Client Confidentiality
Dual Vision Consulting understands that consulting engagements may involve sensitive business and organizational information.
We make reasonable efforts to protect confidential client information and limit access to individuals and service providers who need the information to perform authorized business functions.
Additional confidentiality obligations may be established through a separate client agreement, nondisclosure agreement, statement of work, or other written contract.

7. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction.
However, no website, electronic transmission, computer system, or method of storage can be guaranteed to be completely secure.
You acknowledge that information transmitted electronically involves some level of risk.

8. Data Retention
We retain personal and business information for as long as reasonably necessary to:
Provide services; Maintain business and financial records; Fulfill contractual obligations; Resolve disputes;
Enforce agreements; Comply with legal, tax, accounting, and regulatory requirements; and Protect our legitimate business interests.
When information is no longer reasonably necessary, we may securely delete, destroy, anonymize, or otherwise dispose of it, subject to applicable legal requirements.

9. Third-Party Websites
Our website may contain links to third-party websites, platforms, or services.
These third-party websites operate independently and have their own privacy policies and terms.
Dual Vision Consulting is not responsible for the privacy practices, content, security, or policies of third-party websites.
We encourage users to review the privacy policies of any third-party websites they visit.

10. Children's Privacy
Our services and website are intended primarily for businesses, organizations, professionals, and adults.
We do not knowingly collect personal information from children under the age of 13 without appropriate authorization.
If you believe a child has provided personal information to us without appropriate authorization, please contact us so that we can review and, where appropriate, delete the information.

11. Marketing Communications
If you voluntarily provide your contact information, Dual Vision Consulting may send you communications concerning: Services; Consulting opportunities; Company updates; Educational information; Events;
Promotions; and Other business-related information.
You may unsubscribe from marketing emails by using the unsubscribe option included in the communication or by contacting us directly.
Even if you opt out of marketing communications, we may continue to send necessary transactional or service-related communications, such as invoices, appointment confirmations, contractual notices, or other communications necessary to administer an existing relationship.

12. Your Privacy Choices
Depending on applicable law, you may have certain rights regarding your personal information.
These may include the right to:
Request access to personal information we maintain about you;
Request correction of inaccurate information;
Request deletion of certain information;
Request information about how your information is used or disclosed;
Opt out of certain marketing communications; and
Exercise other rights provided by applicable privacy laws.
Requests may be subject to reasonable verification requirements and legal exceptions.

13. Maryland Residents
Dual Vision Consulting operates in Maryland and intends to comply with applicable Maryland privacy and consumer protection requirements.
Maryland residents may have additional privacy rights depending on the nature of the information collected and applicable law.
If you believe you have a privacy-related request or concern, please contact us using the information provided below.
We will evaluate requests in accordance with applicable law.

14. California Residents
If Dual Vision Consulting becomes subject to California privacy laws applicable to a particular individual or transaction, California residents may have additional rights concerning their personal information.
Where legally required, we will provide the applicable disclosures and rights described by California privacy law.

15. Do Not Sell or Share
Dual Vision Consulting does not sell personal information for monetary consideration as part of its ordinary business operations.
If our practices change in a way that creates an applicable legal obligation concerning the sale or sharing of personal information, we will update this Privacy Policy and provide any required notices or choices.

16. International Users
Dual Vision Consulting primarily operates in the United States.
If you access our website or services from outside the United States, your information may be transferred to, stored in, or processed in the United States or other locations where our service providers operate.
Privacy protections in those locations may differ from those in your country.

17. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in: Our business practices; Technology; Services; Applicable laws; or Privacy requirements.
When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.
Your continued use of our website or services after an updated Privacy Policy becomes effective constitutes acknowledgment of the updated policy, to the extent permitted by law.
Privacy Requests
When submitting a privacy request, please provide enough information for us to understand and appropriately respond to your request. We may need to verify your identity before providing or changing certain information.

Privacy Notice
By using the Dual Vision Consulting website or engaging our services, you acknowledge that you have reviewed this Privacy Policy and understand how your information may be collected, used, disclosed, and protected as described above.
Dual Vision Consulting is committed to treating your information responsibly, maintaining appropriate confidentiality, and using personal information only for legitimate business and service-related purposes.